.SMS PRIVACY POLICY Old Town Bike Garage

Effective January 1st 2025

Collection and use of phone numbers for sms

This Privacy Policy explains how Old Town Bike Garage collects, uses and discloses personal information of its customers.

Old Town Bike Garage uses texting to contact you about service on your bike. When you drop your bike off for work we ask you if they would like to be text, called or emailed when the bike is done being worked on. 

We collect your name and phone number, we collect this information by asking you in person directly and then writing it down in pen on our service document. We then mark down that you indicated that you would like to be texted when your bike is done. 

When we are done servicing the bike, if you have stated that you prefer being texted, we text the customer stating their bike is ready to be picked up.

We never share your information with anyone.

We never message you after this.

We never do any text message advertising. 

Opting out of sms 

Texting STOP or CANCEL to opt-out

When you text STOP to us we will contact you using other means to let you know when your bike is done

Once you have opted out we will never contact you again.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

Old Town Bike Garage [Bicycle Repair]. We send standard notifications about customers purchases or relationship with our business. We send answering customer questions and conversational messaging. By providing their phone number and agreeing to receive texts, customers consent to receive account notifications and customer care messages from Old Town Bike Garage.

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Old Town Bike Garage, from 151-631-45114 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 151-631-45114 or Oldtownbikegarage@gmail.com. Mobile opt-in information is never shared with third parties.

We implement strict access controls and staff training to ensure that customer data is only accessible to authorized personnel and is never shared or disclosed without authorization.